Coronavirus (COVID-19) - Important Information
We are Open.
Thank you for your patience while access to our banking center lobbies was limited due to COVID-19. We are pleased to announce that based on announcements from health officials and actions by our state and local governments to begin safely reopening the economy, we will reopen our lobbies for full-access on Monday, May 18, 2020.
The health and safety of our associates and customers is our top priority. We are strongly encouraging that all associates and customers wear masks while conducting business as a safety measure. Banking Center associates may also wear gloves and will routinely sanitize all areas of the banking center, including work stations, common areas and equipment.
We look forward to serving you again in our lobbies. If you are more comfortable, you are always welcome to visit us in the drive-thru, at the ATM, or through online banking and mobile services 24/7. Thank you!
Your Funds Insured
Please remember that Prosperity Bank will never call, email, or text you and ask you for your PIN or private financial information. If you suspect suspicious activity on your account, please contact us by calling us directly at 1-800-531-1401.
Ways to Bank With Us
Our online services including online banking, mobile banking, and ATMs are available around-the-clock for transactions.
We encourage you to visit our online services for quick access to your account(s). If you are a consumer who has not yet registered for online banking and wishes to do so, you can sign up on the Prosperity Bank website. Select Online Banking from the dropdown then Enroll.
Rest assured that your money will remain safe and accessible. While we are always glad to see you at our banking centers, remember that we provide a number of alternative channels to do your banking including:
• Mobile Check Deposit
• Drive-thru Banking - Find the nearest location with a drive-thru.
• 24-Hour ATMs - Our ATMs remain in full service.
• Debit Cards
• Online statements
• Customer Service - If you need assistance with your account, please call our Customer Service at 1-800-531-1401 or email us at firstname.lastname@example.org.
Our Treasury Management Support team will be available to answer any business banking needs or concerns. They can be reached at 1-855-888-2242 / email@example.com.
If you have been personally impacted by the coronavirus and need our assistance with your account, please reach out to your banker or contact us at 1-800-531-1401. We are here to help.