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Privacy Notices

These notices apply to individuals (and their legal representatives) who obtain Prosperity Bank® financial products or services on both an ongoing and occasional basis, which are to be used primarily for personal, family or household purposes.

PRIVACY NOTICEInternet Privacy Disclosure




Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.


The types of personal information we collect and share depend on the product or service you have with us. This information can include:

  • Social Security number and account balances
  • Payment History and transaction or loss history
  • Checking account information and account transactions

When you are no longer our customer, we may continue to share your information as described in this notice.


All financial companies need to share customers' personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers' personal information; the reasons Prosperity Bank chooses to share; and whether you can limit this sharing.

Reasons financial companies can share your personal information

Does Prosperity Bank share?

Can you limit this sharing?

For our everyday business purposes—

such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus



For our marketing purposes—

to offer our products and services to you



For joint marketing with other financial companies



For our affiliates' everyday business purposes—

information about your transactions and experiences


We don't share

For our affiliates' everyday business purposes—

information about your creditworthiness


We don't share

For our affiliates to market to you


We don't share

For nonaffiliates to market to you


We don't share


Call 1-800-531-1401 or visit

What we do

How does Prosperity Bank protect my personal information?

To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.

How does Prosperity Bank collect my personal information?

We collect your personal information, for example, when you

  • Open an account or deposit money
  • Apply for a loan or give us your income information
  • Give us your contact information

We also collect your personal information from others, such as credit bureaus, affiliates, or other companies.

Why can't I limit all sharing?

Federal law gives you the right to limit only

  • Sharing for affiliates' everyday business purposes—information about your creditworthiness
  • Affiliates from using your information to market to you
  • Sharing for nonaffiliates to market to you

State laws and individual companies may give you additional rights to limit sharing. See below for more on your rights under state law.



Companies related by common ownership or control. They can be financial and nonfinancial companies.

  • Prosperity Bank does not share with our affiliates


Companies not related by common ownership or control. They can be financial and nonfinancial companies.

  • Prosperity Bank does not share with nonaffiliates for marketing purposes

Joint marketing

A formal agreement between nonaffiliated financial companies that together market financial products or services to you.

  • Our joint marketing partner is another financial institution that executes securities transactions for our customers

Other important information

Prosperity Bank® is chartered under the laws of the State of Texas and by state law is subject to regulatory oversight by the Texas Department of Banking. Any consumer wishing to file a complaint against Prosperity Bank® should contact the Texas Department of Banking through the means indicated below.

In Person or by U.S. Mail:

Texas Department of Banking
2601 North Lamar Boulevard, Suite 300
Austin, Texas 78705-4294

By Telephone:

1-877-276-5554 (toll-free)

By Fax:


By Email:

Via the Internet Website:

California Residents:

In accordance with California law, Prosperity Bank will not share personal information we collect about California Residents with companies outside of Prosperity Bank, except as permitted by law, such as legal processes, as required to service your account or unless you provide us with express consent to do so.

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