Important Note About Scams:  We have seen an increase in website and telephone scams. Do not provide access codes, personal and financial information via email, text or to unsolicited callers. If you have provided your personal or account information to an unknown 3rd party, please call Prosperity Bank Customer Service at 1-800-531-1401. 

Select Account Type

Sign In

FAQs: Lost or stolen ATM and debit cards

At Prosperity Bank, we’re here to help provide peace of mind.

Who do I contact if I can’t find my card?
Report a lost or stolen Prosperity Bank ATM or Debit Card immediately by calling our Customer Service Center at 1-800-531-1401. Representatives are available Monday-Friday, 7 AM to 7 PM, and Saturday, 9 AM to 5 PM.

You may also contact our Lost/Stolen Card Hotline at 1-800-531-1401, where representatives are available 24/7.

For quick access in the future, add this number/these numbers to your phone's contact list.

Go Back
More Content Top